I hope they answer, and satisfactorily. I've only ever written to airlines twice. Once to JetBlue, which got me a partial refund of my flight cost, and the other to American, to praise some employees who went above and beyond. No response to that one, but I've hoped ever since that they at least gave the folks a pat on the back for it.
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timeasmymeasure
no subject
Date: 2010-06-18 07:46 pm (UTC)